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Slack


This document shows you how you can integrate Callgoose SQIBS with Slack. You can configure Incoming webhook as well as Outgoing webhook.


Callgoose SQIBS to Slack(Outgoing webhook)

In Slack


  1. Please follow the documentation to create Incoming webhook in Slack.
  2. Copy and save the unique webhook URL.


In Callgoose SQIBS

Please follow the documentation to create Outgoing webhook - How to add Outgoing Webhook?

Callgoose SQIBS will send Incidents details to Slack as per your configuration.

Slack to Callgoose SQIBS(Incoming webhook)

In Callgoose SQIBS

Check the Endpoint URL

Note:

1. All the values must be in Json format. Since these values are already in Json key format, No action required from your end to change it to Json format
2. How to get endpoint URL?
3. Refer this link for How to send to Sqibs API
4. Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications to create the incident in Callgoose SQIBS. You may also add API filter after checking API Log.


In Slack

Please follow the below documentations to create Outgoing Webhooks in Slack.
https://slack.com/apps/A0F7VRG6Q-outgoing-webhooks?tab=more_info
https://api.slack.com

Channel - Choose the appropriate channel
Trigger Words - Choose the desired words as per your requirements.
URL(s) - Here you can copy paste the Endpoint URL from Callgoose SQIBS.

CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

Callgoose providing the Plans with Unique features and advanced features for every business needs at the most affordable price.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode

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