Integrations
Slack
This document shows you how you can integrate Callgoose SQIBS with Slack. You can configure Incoming webhook as well as Outgoing webhook.
Callgoose SQIBS to Slack(Outgoing webhook)
In Slack
- Please follow the documentation to create Incoming webhook in Slack.
- Copy and save the unique webhook URL.
In Callgoose SQIBS
Please follow the documentation to create Outgoing webhook - How to add Outgoing Webhook?
Callgoose SQIBS will send Incidents details to Slack as per your configuration.
Slack to Callgoose SQIBS(Incoming webhook)
In Callgoose SQIBS
Check the Endpoint URL
1. All the values must be in Json format. Since these values are already in Json key format, No action required from your end to change it to Json format
2. How to get endpoint URL?
3. Refer this link for How to send to Sqibs API
4. Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications to create the incident in Callgoose SQIBS. You may also add API filter after checking API Log.
In Slack
Please follow the below documentations to create Outgoing Webhooks in Slack.
https://slack.com/apps/A0F7VRG6Q-outgoing-webhooks?tab=more_info
https://api.slack.com
Channel - Choose the appropriate channel
Trigger Words - Choose the desired words as per your requirements.
URL(s) - Here you can copy paste the Endpoint URL from Callgoose SQIBS.