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Callgoose SQIBS Slack Apps Integration


Callgoose SQIBS has developed Slack Apps to simplify and streamline the integration between your incident management and automation workflows with Slack. With this integration, teams can quickly receive real-time alerts, collaborate on incident resolution, and automate routine tasks directly from Slack channels. By integrating Slack with Callgoose SQIBS, organizations can ensure faster response times, reduce manual intervention, and improve overall team efficiency by handling incidents and notifications in the same platform where they already communicate.

This seamless integration makes it easier to stay informed and act on critical issues right from within Slack, driving better productivity and more efficient incident management.


Please refer to this Callgoose SQIBS Slack Apps for more information.



Manual Integration with Callgoose SQIBS


Callgoose SQIBS to Slack(Outgoing webhook)

In Slack


  1. Please follow the documentation to create Incoming webhook in Slack.
  2. Copy and save the unique webhook URL.


In Callgoose SQIBS

Please follow the documentation to create Outgoing webhook - How to add Outgoing Webhook?

Callgoose SQIBS will send Incidents details to Slack as per your configuration.

Slack to Callgoose SQIBS(Incoming webhook)

In Callgoose SQIBS

Check the Endpoint URL

Note:

1. All the values must be in Json format. Since these values are already in Json key format, No action required from your end to change it to Json format
2. How to get endpoint URL?
3. Refer this link for How to send to Sqibs API
4. Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications to create the incident in Callgoose SQIBS. You may also add API filter after checking API Log.


In Slack

Please follow the below documentations to create Outgoing Webhooks in Slack.
https://slack.com/apps/A0F7VRG6Q-outgoing-webhooks?tab=more_info
https://api.slack.com

Channel - Choose the appropriate channel
Trigger Words - Choose the desired words as per your requirements.
URL(s) - Here you can copy paste the Endpoint URL from Callgoose SQIBS.

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CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

Callgoose providing the Plans with Unique features and advanced features for every business needs at the most affordable price.


Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode

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