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Humio


This document shows you how you can integrate Callgoose SQIBS with Humio.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Humio as per the workflows configured by you in Humio


In Callgoose SQIBS

 Create filter  as per the Humio workflows.

  • For test purpose, create an API filter like this


1_Callgoose_Sqibs_Humio

Note:
After test, create suitable API filter values depending on the payload sent by Humio to create a meaningful incident.
In Humio

1.Create Action

  • From the dashboard, Select Alerts tab -> select Actions under Menu -> Click on the + New Action


2_Callgoose_Sqibs_Humio

  • Enter the name CallgooseSQIBS and click on Continue


3_Callgoose_Sqibs_Humio

  • You can see a new window. From there set values as follows:

Action Type:CallgooseSQIBS will be already there.

Name: Select Webhook

Endpoint URL: Enter your API Endpoint 

Method: Select POST

Http Headers: Enter one header Content-Type and its corresponding value as application/json.


4_Callgoose_Sqibs_Humio
Message Body Template: use the payload below.


{
"title": "{trigger_type} in Humio",
"repository": "{repo_name}",
"timestamp": "{triggered_timestamp}",
"alert": {
"name": "{name}",
"description": "{description}",
"query": {
"queryString": "{query_string} ",
"end": "{query_time_end}",
"start": "{query_time_start}"
},
"notifierID": "{action_id}",
"id": "{id}"
},
"warnings": "{warnings}",
"events": {events},
"numberOfEvents": {event_count}
}


  • You can customize your own content with Available variables. The possible variables are shown under the Message Body Template


5_Callgoose_Sqibs_Humio


Click on Create Action


6_Callgoose_Sqibs_Humio


After creation, you can click on the Test Action to send this notification to Callgoose SQIBS to test

Note :

-> Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.

-> To make this test work you can keep the API filter to receive all request. After getting the test incident, use the data from Humio to customise the api filter to process upcoming requests correctly.

You can see that Callgoose SQIBS created the Incident as per the above Humio payload values’


7_Callgoose_Sqibs_Humio


2.Create Alert

  • From the dashboard, Select Alerts tab -> select Alerts under Menu -> Click on the + New Alert


8_Callgoose_Sqibs_Humio

  • Enter the name CallgooseSQIBS and click on Continue


9_Callgoose_Sqibs_Humio

  • You can see a new window. From there set values as follows:

Action Type: Select Webhook

Name:CallgooseSQIBS will be already there and check the Alert enabled checkbox

Query: Create your Query accordingly


10_Callgoose_Sqibs_Humio
Actions: Select the previously created Action

And click Create Alert


11_Callgoose_Sqibs_Humio

Now whenever an alert notification is triggered in Humio, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.





CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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