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AppSignal


This document shows you how you can integrate Callgoose SQIBS with AppSignal

Incidents will be creating in Callgoose SQIBS when there is a incident created in AppSignal as per the workflows configured by you in the Dynatrace


In Callgoose SQIBS

 Create filter  as per the AppSignal workflows.


  • For test purpose, create an API filter like this


1_Callgoose_Sqibs_Appsignal


Note:
After test, create suitable API filter values depending on the payload sent by AppSignal to create a meaningful incident.


In AppSignal


1. AppSignal dashboard and Click on App Setting in left bottom of the side navbar



2_Callgoose_Sqibs_Appsignal

2. Click on Notifications ==> Notifiers


3_Callgoose_Sqibs_Appsignal

3. Click on Add Integration to show the list of integrations, from there select webhook


4_Callgoose_Sqibs_Appsignal

4. Fill the following in 'Configure your workflow'

Name : CallgooseSQIBS

Check the types of Send notifications for these events as required.

Webhook url : Enter your API Endpoint



5_Callgoose_Sqibs_Appsignal


5. Click submit to save the webhook.


6_Callgoose_Sqibs_Appsignal


6. Click configure to test webhook that created.



7_Callgoose_Sqibs_Appsignal

And Click View Logs to check the log of webhook calls


img


Note:
1. Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.
2. When AppSignal payload 'state' value is 'open,' it triggers an incident in SQIBS. Likewise, when the 'state' is 'close,' it automatically resolves the incident in SQIBS.


You can see that Callgoose SQIBS created the Incident as per the above ‘Appsignal payload values’





CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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