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This document shows you how you can integrate Callgoose SQIBS with Rollbar.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Rollbar as per the workflows configured by you in the Rollbar


In Callgoose SQIBS


 Create filter  as per the Rollbar workflows.

  • For test purpose, create an API filter like this

1_Callgoose_Sqibs_Rollbar

Note: After test, create suitable API filter values depending on the payload sent by Rollbar to create a meaningful incident.


In Rollbar


  1. Go to the project you want to configure, then choose the Notifications under Project settings ,then select the Webhook option


2_Callgoose_Sqibs_Rollbar


2. Enter the URL that you want to configure in the URL text box then click Save Settings.

Webhook url : Enter your API Endpoint 

3_Callgoose_Sqibs_Rollbar


3. In the Add Rule section select the rules you want to configure for creating incidents in Callgoose SQIBS.


4_Callgoose_Sqibs_Rollbar


4. Click on Send test notification to send this notification to Callgoose SQIBS to test

Note: Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.To make this test work you can keep the API filter to receive all request. After getting the test incident, use the data from Rollbar to customise the api filter to process upcoming requests correctly.


You can see that Callgoose SQIBS created the Incident as per the above Rollbar payload values’


5_Callgoose_Sqibs_Rollbar


Now whenever an alert notification is triggered in Rollbar, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.


When Rollbar payload 'event_name' value is 'new_item,' it triggers an incident in SQIBS. Likewise, when the 'event_name' is 'resolved_item,' it automatically resolves the incident in SQIBS.
You can click on Send test notification after expanding the created notification to send sample notifications again to Callgoose SQIBS.


CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

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