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Sentry.io


This document shows you how you can integrate Callgoose SQIBS with Sentry.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Sentry as per the workflows configured by you in the Sentry


In Callgoose SQIBS


 Create filter  as per the Sentry workflows.

  • For test purpose, create an API filter like this

1_Callgoose_Sqibs_Sentry


Note: After test, create suitable API filter values depending on the payload sent by Sentry to create a meaningful incident.


In Sentry.io


  • Create WebhookFrom the dashboard, Click on Settings tab -> select Projects and then select the required project that you want to create Callgoose SQIBS alert.


2_Callgoose_Sqibs_Sentry


You can see a project related settings. From there select Alert Settings and under the WEBHOOKS, enter Enter your API Endpoint  in the Callback URLs section.


3_Callgoose_Sqibs_Sentry


Click on Save Changes to save the details.


  • After saving, you can click on the Test Plugin to send this notification to Callgoose SQIBS to test
  • Note:
  • Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.
  • To make this test work you can keep the API filter to receive all request. After getting the test incident, use the data from Sentry to customise the api filter to process upcoming requests correctly.


  • You can see that Callgoose SQIBS created the Incident as per the above Sentry payload values


4_Callgoose_Sqibs_Sentry


Create Alert from the dashboard, Select Alerts tab -> Click on the Create Alert


5_Callgoose_Sqibs_Sentry


  • From the window select the valid alert condition type(Errors or Sessions or Performance or Other) by your choice. Here I select Issues under Errors.
  • And click Set Conditions


6_Callgoose_Sqibs_Sentry


  • Complete the set-up accordingly.
  • Add alert settings: Select proper Environment and Project
  • Set conditions:
  • Set the WHEN as:WHEN an event is captured by Sentry and all of the following happens Select A new issue is created
  • Leave the IF empty
  • Set the THEN as: Select Send a notification (for all legacy integrations)


7_Callgoose_Sqibs_Sentry


  • Set action interval: Select a value of your choice
  • Establish ownership: Enter alert name as Callgoose SQIBS
  • And finally click on Save Rule


8_Callgoose_Sqibs_Sentry


Now whenever an alert notification is triggered in Sentry, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.


CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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