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Loggly


This document shows you how you can integrate Callgoose SQIBS with Loggly.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Loggly as per the workflows configured by you in the Loggly


In Callgoose SQIBS

  Create filter  as per the Loggly workflows.

  • For test purpose, create an API filter like this


1_Callgoose_Sqibs_Loggly

Note:
After test, create suitable API filter values depending on the payload sent by Loggly to create a meaningful incident.


In Loggly


1.Go to Alerts from the left navigation panel. Click on Log Alert Endpoints and then click on Create endpoint


2_Callgoose_Sqibs_Loggly

2.In the Add Alerting Endpoint page select the End point as "HTTP Endpoint", method as "POST" and enter the URL. Enter the appropriate name and description for your endpoint and click on Save.

Webhook url : Enter your API Endpoint 


3_Callgoose_Sqibs_Loggly
You can now use this alert endpoint in whatever alert configuration you like.

3.Select List menu and click on Add New . In that page fill the appropriate fields. Also in this tick Send to an endpoint and select the end point that we configure then click on save.


4_Callgoose_Sqibs_Loggly



5_Callgoose_Sqibs_Loggly
Your Loggly integration is finished at this point. A related incident in CallgooseSQIBS will be generated each time an alert is triggered here.

Note:

-> Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.

-> To make this test work you can keep the API filter to receive all request. After getting the test incident, use the data from Loggly to customise the api filter to process upcoming requests correctly.

You can see that Callgoose SQIBS created the Incident as per the above Loggly payload values’


6_Callgoose_Sqibs_Loggly


Now whenever an alert notification is triggered in Loggly, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.


CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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