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CALLGOOSE

Quick start guide

Get started with your new Callgoose account. This guide will help you get started with your Callgoose account ( also referred to as a RESELLER account ) and configure Callgoose products such as SQIBS.


Step 1 : Create a RESELLER account

The RESELLER is the one who buys the Callgoose products. This is the highest admin role in all Callgoose products.


  1. Registration Navigate to our Sign Up page, From there you can register with a Google account or Microsoft account, or Your email account. Complete the details to create a CALLGOOSE account.
  2. Verification If you are registered with your email, you have to complete the verification process to start our services. A verification link will be provided which further enables you to do an OTP verification.
  3. Sign In After registration and verification, you can sign in to the dashboard through the Sign In page.
  4. Buy plan In the dashboard, you can purchase the product from the "Purchase" section. Select the plan you wish to choose and continue payment. To know more about the payment procedure click here.


Step 2 : Configure product


SQIBS

 Tap here  to know how to configure Sqibs by a reseller/normal user

CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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