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Airbrake


This document shows you how you can integrate Callgoose SQIBS with Airbrake.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Airbrake as per the workflows configured by you in the Airbrake


In Callgoose SQIBS

 Create filter  as per the Airbrake workflows.

  • For test purpose, create an API filter like this


1_Callgoose_Sqibs_Airbrake

Note:
After test, create suitable API filter values depending on the payload sent by Airbrake to create a meaningful incident.


In Airbrake


1. Select your preferred project first


2_Callgoose_Sqibs_Airbrake

2. Select the Integrations tab and under the Other integrations section, click on Webhook.


3_Callgoose_Sqibs_Airbrake

3. In the Webhook Integration window paste the URL in the URL text box .Tick the Enabled checkbox and click on Save. Webhook url : Enter your API Endpoint


4. To test the alert, click Test integration as well. CallgooseSQIBS will generate a test incident as a result.

Your Airbrake integration is finished at this point. Whenever Airbrake fires an alert, a CallgooseSQIBS incident is generated for it.


4_Callgoose_Sqibs_Airbrake


Note:

1. Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.

2. To make this test work you can keep the API filter to receive all request. After getting the test incident, use the data from Airbrake to customise the api filter to process upcoming requests correctly.


You can see that Callgoose SQIBS created the Incident as per the above Airbrake payload values’


5_Callgoose_Sqibs_Airbrake

Now whenever an alert notification is triggered in Airbrake, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.


You can click on Test integration after expanding the created notification to send sample notifications again to Callgoose SQIBS.



CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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