Amazon OpenSearch

This document shows you how you can integrate Callgoose SQIBS with Amazon OpenSearch.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Amazon OpenSearch as per the Alert rule configured by you in the Amazon OpenSearch. This documentation is created to test the Integration between different vendors. Different application monitors and different environments may require different values to get a meaningful incident and incident description.

In Callgoose SQIBS

Create filter  as per the Amazon OpenSearch workflows.

Create suitable API filter values depending on the payload sent by Amazon OpenSearch to create a meaningful incident.

In Amazon OpenSearch

1. Log in to the Amazon OpenSearch Dashboard

Click on Alerting then Destinations then Add destination

Alerting

Destination Name: Callgoose_SQIBS_API

Type: Choose Custome Webhook

You may also choose Amazon SNS as a destination

Refer to this page for how to create a SNS Topic

Settings Define endpoint by URL

https://xxxxxxxx.callgoose.com/sqibs-api/v1/process?from=Amazon+
OpenSearch&token=xxxxxxxxxxxxxxxxxxxxxxx

Add HeaderKey: Authorization Value: Bearer 'paste token here' Click on Save

2. Go to Alerting then Monitors

Click on Create Monitor or edit an existing monitor

Click on Add Trigger Alerting

Action name: Callgoose_SQIBS_Alerts

Destination Select a destination Choose previously created destination Callgoose_SQIBS_API

Refer to this page for how to create a SNS Topic

Message

{ 

"description" : "Monitor {{ctx.monitor.name}} just entered alert status.
Please investigate the issue.", 
"trigger" : "Trigger: {{ctx.trigger.name}}",
"severity": "Severity:{{ctx.trigger.severity}}",
"start" : "Period start: {{ctx.periodStart}}",
"end" : "Period end:{{ctx.periodEnd}}" 

}

Paste the payload mentioned above under the Message box and Click on Save

Refer this documentation available Message variables

References