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Stackify Retrace



This document shows you how you can integrate Callgoose SQIBS with Stackify Retrace.
Incidents will be creating in Callgoose SQIBS when there is a incident created in Stackify Retrace as per the workflows configured by you in the Stackify Retrace

In Callgoose SQIBS

 Create filter  as per the Stackify Retrace workflows
  • For test purpose, create an API filter like this


    1_Callgoose_Sqibs_StackifyRetrace

    Note:
    • After test, create suitable API filter values depending on the payload sent by Stackify Retrace to create a meaningful incident.

In Stackify Retrace

  1. Click on Settings and select webhook


    2_Callgoose_Sqibs_StackifyRetrace


  2. Click Add webhook to create new.


    3_Callgoose_Sqibs_StackifyRetrace



    4_Callgoose_Sqibs_StackifyRetrace

  3. Fill the following
    Webhook name : CallgooseSQIBS
    Webhook URL : Enter your API Endpoint 

  4. Click on Save


    5_Callgoose_Sqibs_StackifyRetrace


  5. Click on Send test notification to send this notification to Callgoose SQIBS to test

    Please make sure you have added API filter contains values in Callgoose SQIBS before you send test notifications.

    You can see the values in the Payload Preview. You can use those values when you create API filter in the Callgoose SQIBS. You can decide on ‘what Stackify Retrace payload’ you need notifications in Callgoose SQIBS and depending upon that you can create the API filter values in the Callgoose SQIBS

    You can see that Callgoose SQIBS created the Incident as per the above ‘Stackify Retrace values’


    6_Callgoose_Sqibs_StackifyRetrace


    Note:
    • When Stackify Retrace payload 'StateName' value is 'Open,' it triggers an incident in SQIBS. Likewise, when the 'StateName' is 'Closed,' it automatically resolves the incident in SQIBS.




CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

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