Site24x7

This document shows you how you can integrate Callgoose SQIBS with Site24x7.

Incidents will be creating in Callgoose SQIBS when there is a incident created in Site24x7 as per the workflows configured by you in the Site24x7

In Callgoose SQIBS

 Create filter  as per the Site24x7 workflows.

• For test purpose, create an API filter like this

In Site24x7

1. In Site24x7 dashboard and Click on Admin then click Third-party integrations

Click on webhooks integrate now

2. Fill the following in webhook

Integration name : CallgooseSQIBS

Hook URL : Enter your API Endpoint 

HTTP Method : Post

HTTP Request Headers : "Authorization": "Bearer $APITOKEN"

Check post as Json and send Incident Parameters
Trigger Alerts for Monitor Status Change: Enable or disable the Check button to decide whether to post Down, Critical and Trouble status alerts of monitors to SQIBS

3. Custom payload: Use the following JSON payload.

You can customize your own payload with Available placeholders.

4. Click on Trigger Test Alert to send this notification to Callgoose SQIBS to test

Make sure to select the alert notifications you want to notified and click on Save

5. You can see that Callgoose SQIBS created the Incident as per the above ‘Site24x7 payload values’

Now whenever an alert notification is triggered in Site24x7, an incident will automatically be created in Callgoose SQIBS if the  API Filter  is success for the payload.