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CALLGOOSE

Schedule Update and Delete


Update Schedule

To edit a schedule use the 3 dots () option on each schedule's top right corner ➜ Select the EDIT button. You can then edit all the details of the schedule.

Only the Global Admin/Team Manager can update a Schedule.

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You can preview a schedule during an update at bottom of the page. There you can see the layers you’ve created and Schedule Overrides displayed beneath your schedule layers, as the lowest layer before the Final Schedule.


Delete Schedule

You can delete a Schedule using the 3 dots() option on a Schedule's top right corner ➜ Click DELETE

Only the Global Admin/Team Manager can delete a Schedule.
You can’t delete a Schedule if it is used in an Escalation Policy


CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.



Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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