IVR

Inside IVR, You can set a pre-play voice and post-play voice to play together with call notification. The pre-play voice will be played before playing incident content and the post-play voice will play after incident content.

Create IVR

• In order to create an IVR, you need at least one Voice Select ADD NEW IVR button inside IVR tab.
• specify the Name, select pre-play for pre-play voice and post-play for post-play voice(You must select pre-play voice or post-play voice or both).
• Finally, save it using the SAVE button.

Update IVR

• To edit an IVR, select the EDIT button related to a specific IVR. You can set new values for IVR name, pre-play, and post-play

Delete IVR

• To delete an IVR, click on the DELETE button related to a specific IVR.