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Email Log
The Email log allows you to view the details of incidents created using Email. You can see message id, sender, time, Teams that created incidents based on particular email. And if the Email call has not resulted in the creation of an Incident, then the Email content will be listed inside the Extra column of the table.
Log Filters
Team Filter - Select specific Team
Date Filter
- ALL: Display all data regardless of date.
- TODAY: Shows only the current date’s data from 00:00 to the current time.
- THIS WEEK: Shows a week's worth of data (starting from Sunday)
- THIS MONTH: Shows the current month’s data.
- CUSTOM DATE: You can select the time range.
A Combination of all filters will be used while showing the final result. You can download the final results by clicking the DOWNLOAD button.
Global Admin, Team manager, Stakeholder, or Observer can view/download Email log
