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CALLGOOSE

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Email Log

The Email log allows you to view the details of incidents created using Email. You can see message id, sender, time, Teams that created incidents based on particular email. And if the Email call has not resulted in the creation of an Incident, then the Email content will be listed inside the Extra column of the table.

Log Filters


Team Filter - Select specific Team
Date Filter

  • ALL: Display all data regardless of date.
  • TODAY: Shows only the current date’s data from 00:00 to the current time.
  • THIS WEEK: Shows a week's worth of data (starting from Sunday)
  • THIS MONTH: Shows the current month’s data.
  • CUSTOM DATE: You can select the time range.


A Combination of all filters will be used while showing the final result. You can download the final results by clicking the DOWNLOAD button.

Global Admin, Team manager, Stakeholder, or Observer can view/download Email log





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An Advanced automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA-driven operational capabilities

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CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.


Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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