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Example 4: Split Regional Shifts with Overlaps

Schedule Requirements

Purpose: Include overlap periods for smoother handovers between regions.

Schedule:

  • Monday to Friday:
  • 9am CET to 6pm CET: Europe team is On-Call.
  • 6pm CET to 11pm CET: North America team is On-Call.
  • 11pm CET to 9am CET: Asia-Pacific team is On-Call.
  • Weekends:
  • 8-hour shifts:
  • 8am to 4pm CET: Europe team rotates.
  • 4pm to 12am CET: North America team rotates.
  • 12am to 8am CET: APAC team rotates.

Schedule Configuration

  • Layer 1
  • Start Time: 09:00 CET
  • Shift Type: Day
  • Add User: Add Europe team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 09:00 CET
  • End Time: 18:00 CET

Eg4_Layer1

  • Layer 2
  • Start Time: 18:00 CET
  • Shift Type: Day
  • Add User: Add North America team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 18:00 CET
  • End Time: 23:00 CET

Eg4_Layer2

  • Layer 3
  • Start Time: 23:00 CET
  • Shift Type: Day
  • Add User: Add Asia-Pacific team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 23:00 CET
  • End Time: 23:59 CET

Eg4_Layer3

  • Layer 4
  • Start Time: 00:00 CET
  • Shift Type: Day
  • Add User: Add Asia-Pacific team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 00:00 CET
  • End Time: 09:00 CET

Eg4_Layer4

  • Layer 5
  • Start Time: 08:00 CET
  • Shift Type: Week
  • Select weeks: Saturday, Sunday
  • Add User: Add Europe team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 08:00 CET
  • End Time: 16:00 CET

Eg4_Layer5

  • Layer 6
  • Start Time: 16:00 CET
  • Shift Type: Week
  • Select weeks: Saturday, Sunday
  • Add User: Add North America team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 16:00 CET
  • End Time: 23:59 CET

Eg4_Layer6

  • Layer 7
  • Start Time: 00:00 CET
  • Shift Type: Week
  • Select weeks: Saturday, Sunday
  • Add User: Add Asia-Pacific team team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 00:00 CET
  • End Time: 08:00 CET

Eg4_Layer7

Final Schedule

Eg4_Final

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