Getting Started
Special
SINGLE SIGN-ON
Teams
Users
Escalation Policies
Service
Incident
On-Call Shift
Schedules
Schedule Override
API Token
Logs
Webhook
Slack
Reports
Preference
Profile
Automation
FAQ
API Token
API tokens are used to send API calls to a specified endpoint and create Incidents based on provided payload and configured API Filter. To use the API Incident creation you must use a valid API token as a Bearer Token or as a URL parameter named token
Types of API Tokens
3 types of API Tokens defines the different level of accessibility with API Filters.
1. Global API Token
These tokens can be used for every Team. If you send an api incident using this token, then we will check the content with every team's service's API Filter and select matched ones and will create incidents for each selected Services.
Only Global Admin can create/update/delete a Global API Token
You can create/update/delete a Global API token by selecting the Global from Select Token type dropdown
2. Team API Token
These tokens can be used only for a specific Team related with the token. If you send an api incident using this token, then we will check the content with the specified team's service's API Filter and select matched ones and will create incidents for each selected Services
Only Global Admin/Team Manager can create/update/delete a Team API Token
You can create/update/delete a Team API token by selecting the specific Team from the Select Token type dropdown
3. Service API Token
These tokens can be used only for a specific Service related to the token. If you send an API incident using this token, then we will check the content with the specified service's API Filters and will create incidents if applicable.
Only Global Admin/Team Manager can create/update/delete a Service API Token
You can create/update/delete a Service API token by selecting the Team related to the Service from the Select Token type dropdown
Debugging Option
You can also add or update the debug value when adding or updating API token.
When API tracking is enabled, logs are stored in the API log section for your review. It will automatically disable after 48 hours. When API tracking is turned off ,no logs are saved in the API log.
Deleted API Token or the old API Token that has been updated to a new one can’t be reused any more.
When API tracking is enabled, logs are stored in the API log section for your review. It will automatically disable after 48 hours. When API tracking is turned off ,no logs are saved in the API log.
Deleted API Token or the old API Token that has been updated to a new one can’t be reused any more.
