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Escalation Policy - Edit

How to edit escalation policy?

Only the Global Admin/Team Manager can update an Escalation Policy.

You can edit an escalation policy using the 3 dots ( ⋮ ) option on each escalation policy's top right corner.


escalation_view
Complete the configuration as your needs and click SAVE

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An Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities

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CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

Callgoose providing the Plans with Unique features and advanced features for every business needs at the most affordable price.


Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode

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