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Notification Rule

Configure how you want to get notified based on the incident's urgency. You can get email, SMS, call or push notification(You need to verify your contact items to use here). You can add a multilevel notification rule. This means if the incident isn't acknowledged, we will notify you based on the time you specified in each level and the medium you specified.

Add new Notification rule


Select ADD NOTIFICATION RULE → Enter the Minutes that need to wait to get notified and the medium(Call/SMS/Email/Push Notification by selecting proper values).


notification_rules


Update existing Notification rule


Select the pencil icon of the specific Notification Rule → Update the Minutes that need to wait to get notified and/or the medium.

Remove existing Notification rule


Select the bin icon of the specific Notification Rule.

You must keep at least one rule.


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An Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities

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CALLGOOSE
SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

Callgoose providing the Plans with Unique features and advanced features for every business needs at the most affordable price.


Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode

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