Incident Report

Incidents Reports allows you to view an overall report of the Incidents. You can see the API ID or EMAIL MESSAGE ID related to the Incident in the EXTRAS column if the Incident was created by using Email or API.

Log Filters

1. Team Filter - Select a specific Team
2. Service Filter - Select specific Service under the selected Team.
3. Date Filter

• ALL: Display all data regardless of date.
• TODAY: Shows only the current date’s data from 00:00 to the current time.
• THIS WEEK: Shows a week's worth of data (starting from Sunday)
• THIS MONTH: Shows the current month’s data.
• CUSTOM DATE: You can select the time range.

A combination of all filters will be used while showing the final result. You can download the final results by clicking the DOWNLOAD button.