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Example 3: Weekday + Rotating Weekend Duty

Schedule Requirements

Purpose: Split weekday shifts for efficiency and dedicate focused weekend coverage.

Schedule:

  • Monday to Friday:
  • 8am EST to 4pm EST: North America team is On-Call.
  • 4pm EST to 12am EST: Europe and Middle East (EMEA) team is On-Call.
  • 12am EST to 8am EST: Asia-Pacific (APAC) team is On-Call.
  • Weekends (Saturday & Sunday):
  • A single person is On-Call for the weekend: Saturday 8am EST to Monday 8am EST.
  • Weekend On-Call rotates weekly among team members.

Schedule Configuration

  • Layer 1
  • Start Time: 08:00 EST
  • Shift Type: Day
  • Add User: North America team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 08:00 EST
  • End Time: 16:00 EST

Eg3_Layer1

  • Layer 2
  • Start Time: 16:00 EST
  • Shift Type: Day
  • Add User: Europe and Middle East (EMEA) team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 16:00 EST
  • End Time: 23:59 EST

Eg3_Layer2

  • Layer 3
  • Start Time: 00:00 EST
  • Shift Type: Day
  • Add User: Asia-Pacific (APAC) team members.
  • On-Call Rotation: Daily
  • Select Time based on-call option
  • Start Time: 00:00 EST
  • End Time: 08:00 EST

Eg3_Layer3

  • Layer 4
  • Start Time: 08:00 EST
  • Shift Type: Week
  • Select Weeks: Saturday
  • Add User: Add All team members.
  • On-Call Rotation: Weekly
  • Select Time based on-call option
  • Start Time: 08:00 EST
  • End Time: 23:59 EST

Eg3_Layer4

  • Layer 5
  • Start Time: 00:00 EST
  • Shift Type: Week
  • Select Weeks: Sunday
  • Add User: Add All team members.
  • On-Call Rotation: Weekly
  • Select Time based on-call option
  • Start Time: 00:00 EST
  • End Time: 23:59 EST

Eg3_Layer5

  • Layer 6
  • Start Time: 00:00 EST
  • Shift Type: Week
  • Select Weeks: Monday
  • Add User: Add All team members.
  • On-Call Rotation: Weekly
  • Select Time based on-call option
  • Start Time: 00:00 EST
  • End Time: 08:00 EST

Eg3_Layer6

Final Schedule

Eg3_Final

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SQIBS

Advanced Automation platform with effective On-Call schedule, real-time Incident Management and Incident Response capabilities that keep your organization more resilient, reliable, and always on

Callgoose SQIBS can Integrate with any applications or tools you use. It can be monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools or any applications

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