Getting Started
Special
SINGLE SIGN-ON
Teams
Users
Escalation Policies
Service
Incident
On-Call Shift
Schedules
Schedule Override
API Token
Logs
Webhook
Apps Integration
Reports
Preference
Profile
Automation
FAQ
Example 8: Small Team, 24/7 Rotations
Schedule Requirements
Purpose: Simplified schedule for smaller teams.
Schedule:
- Monday to Friday:
- Single On-Call resource available 24/7, rotating daily or weekly.
- Weekends:
- One dedicated resource covers Saturday 8am to Monday 8am.
Schedule Configuration
- Layer 1
- Start Time: 08:00
- Shift Type: Day
- Add User: Add Team for weekdays.
- On-Call Rotation: Daily
- Select Time based on-call option
- Start Time: 08:00
- End Time: 23:59
- Layer 2
- Start Time: 00:00
- Shift Type: Day
- Add User: Add Team for weekdays.
- On-Call Rotation: Daily
- Select Time based on-call option
- Start Time: 00:00
- End Time: 08:00
- Layer 3
- Start Time: 08:00
- Shift Type: Week
- Select Shift Type: Saturday
- Add User: Add Team for weekend.
- On-Call Rotation: Weekly
- Select Time based on-call option
- Start Time: 08:00
- End Time: 23:59
- Layer 4
- Start Time: 00:00
- Shift Type: Week
- Select Shift Type: Sunday
- Add User: Add Team for weekend.
- On-Call Rotation: Weekly
- Select Time based on-call option
- Start Time: 00:00
- End Time: 23:59
- Layer 5
- Start Time: 00:00
- Shift Type: Week
- Select Shift Type: Monday
- Add User: Add Team for weekend.
- On-Call Rotation: Weekly
- Select Time based on-call option
- Start Time: 00:00
- End Time: 08:00
Final Schedule
