Integration in Alert Source

This section describes how to integrate SQIBS in alert sources. You can integrate sqibs in alert sources if they support legacy Email sending or API (Also referred to as Webhook here)

Email Integration

These are legacy method. We only suggest to use this if the alert source doesn’t support API. To integrate SQIBS with Email,

1. Set up the  EMAIL FILTER  of your choice. Make sure you used the correct filter that will eliminate unnecessary emails and in the meantime will process all valid emails.
2. Find the Email Endpoint of yours here.
3. Open your Alert source software and configure the alerting method. Commonly most of the vendors use the word EMAIL .
4. Depending on vendors, the method of configuring email may change. You may need to find out how your vendor uses the feature in their docs or from their support.

API/WEBHOOK Integration

Webhooks are user-defined HTTP callbacks. They are triggered by some event in a web application and can facilitate integrating different applications or third-party APIs. Here in Callgoose SQIBS you can use API Integration to receive webhook from different alert sources.

To do that,

1. Set up the  API FILTER  of your choice. Make sure you used the correct filter that will eliminate unnecessary API requests and in the meantime will process all valid API requests.
2. Find the API Endpoint of yours here. You must use the valid API TOKEN..
3. Open your Alert source software and configure the alerting method. Commonly most of the vendors use the word WEBHOOK. You can also check http endpoint in some vendors too.
4. Depending on vendors, the method of configuring Webhook may change. You may need to find out how your vendor uses the feature in their docs or from their support.
5. Some vendors offer custom payload scheme. Where you can enter your own payload with custom place holders(depending on vendor) to make meaningful contents that used to send webhook.