CALLGOOSE
CALLGOOSE
Introducing Callgoose SQIBS. Our Advanced Automation platform designed to enhance your organization's resilience and reliability. With Callgoose SQIBS, you benefit from an effective on-call scheduling system, real-time incident management and rapid incident response capabilities, ensuring your operations remain uninterrupted and your organization stays always on.
Introduction to the SQIBS (Service Quality Improvement for Business Support)
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Enable Single Sign On (SSO) for your organization with any SAML 2.0 based SSO.
The Escalation policies and its management
Know all the details about service and its processing
Depicts all the information about an incident (which is an issue that needs to be handled and fixed).
On-Call Shifts allows users to view their shifts across all escalation policies graphically
Know about schedules and its managing
Know about schedule override and its management
Log allows you to view specific details about the notifications,API,Email log details
Show API related details
A complete guide on configuring dedicated apps such as Slack, Teams, etc., with Callgoose SQIBS to simplify and streamline the integration process.
Complete guide about Automation in Callgoose SQIBS
Documentation about Callgoose SQIBS Self-Service Portal
CALLGOOSE
SQIBS
Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.
Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.
In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.
A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.
Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.
Unique Features