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CALLGOOSE

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CALLGOOSE

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Callgoose FAQ

This section covers frequently asked questions related to Callgoose Services

FAQ

What are the valid email addresses that send me emails from CALLGOOSE?

CALLGOOSE and sub products(SQIBS, etc...) will email you from only either one of:
 1. Email addresses that ends with @callgoose.com or @zeazonz.com
2. callgoose.com@gmail.com
How can I edit my user name or phone number of my account?

Follow the below steps:
 1. Go to Home Profile
Here you can see update details, by clicking on that you can edit your user name and password.
How can I delete my account?

Follow the below steps:
1. Go to Home Profile
Here you can see Delete account, by clicking on that you will get an alert that all your data will be erased, by clicking ok. your account will be deleted after a specific time limit.
Can I reset the password . I don’t use Google or Microsoft Email account?

For resetting password Follow the below steps:-
1. Go to Home Profile
Here you can see Reset password, after selecting it. Enter the current password and the new password.
How can I see the Callgoose website and Callgoose Dashboard in my own Language?

You can see the language selection icon at the top right of Dashboard as well as Callgoose website. Choose your specified language from there. The site content will be changed.
WE ARE

An Advanced automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA-driven operational capabilities

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ABOUT US
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CALLGOOSE
SQIBS

Advanced Automation-first platform with effective On-Call scheduling, real-time Incident Management, Incident Response, and SLA tracking capabilities that keep your organization more resilient, reliable, and always on.

Callgoose SQIBS can integrate with any applications or tools you use, including monitoring, ticketing, ITSM, log management, error tracking, ChatOps, collaboration tools, or any custom applications.

In addition to alerting and response, Callgoose SQIBS enables Automated Incident Remediation, SLA tracking (MTTA, MTTR, uptime), and Incident Response Threshold monitoring, allowing teams to proactively detect risks, prevent SLA breaches, and execute remediation workflows in real time.

A built-in self-service portal empowers end users to handle routine requests independently, significantly reducing operational load on engineering and IT teams.

Callgoose provides enterprise-grade automation, SLA governance, and incident response capabilities at one of the most cost-effective price points in the market.


Unique Features

  • 30+ languages supported
  • IVR for Phone call notifications
  • Dedicated caller id
  • Advanced API & Email filter
  • Tag based maintenance mode
  • Self-service portal for operational requests
  • SLA Tracker (MTTA, MTTR, uptime monitoring)
  • Incident Response Threshold (incident timers, escalation control)
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